thredUp beware

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A few years ago I saw a review of a company called ThredUp. The concept was simple. Fill up a box of gently used clothing and then list those items and other parents were able to review all the different boxes and chose one. I did this at least 3-4 times and never had a complaint about the clothing that I had sent in. And while I had a few duds in some of my boxes, for the most part it was all represented accurately.

Recently their company decided to do away with the swapping boxes idea and become somewhat of an online consignment store. The idea is you send in a bag of clothes to them, they go through them and then chose the ones that meet their criteria and give you credit for them. You can go to their website, use their iPad app and shop for clothes online. Simple right?

I thought I would give it a try. I have a local consignment store that I love, but it’s 30 minutes from my house. The idea that I could just fill up a bag, leave it on my step for the postal worker was rather appealing. I ordered my little green dotted bag, filled it up with clothes that I would have normally taken to my local shop and waited.
And waited. And waited.

Finally I heard back from the company that I had received a whopping 80 cents for the one shirt out of 20+ items that they decided met their criteria. I was told the rest of the items were stained or ripped. Totally untrue.

After doing a little nosing around on the internet, I found blog after blog where people had written great reviews about the items they had received from ThredUp (for free to review), but comment after comment about situations like mine. They even have a multitude of complaints to the Better Business Bureau for the same thing.

So, while ThredUp may be a great place to buy clothing…DO NOT send in your clothes there. Support your local consignment store, do a clothing swap with friends, heck give that bag of clothes to someone in your community that needs them. But stay clear of that little green polka dotted bag.

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